Lightscape Makeover guarantees our designs, installations, services and the final product every installation our clients receive will be of superior quality. We stand behind our work and promise to take every action to deliver a premium product. We adhere to the highest industry standards of outdoor lighting installations, including products and services, while always operating with integrity and ethical business practices.
Clients must keep in mind that there are two components covered under warranty: product and labor. There are times that the labor warranty has expired but the product we installed has a longer warranty. Once the warranty is over, we will be happy take care of any problem for a fee or advise you about ways you could address a small problem at no charge. Please keep in mind that physical damage, pets, acts od God , and consumer negligence will void the Lightscape Makeover Warranty.
The following defines the warranty between Lightscape Makover and the Client.
This warranty protects you, the client, as defined herein:
Lightscape Makeover covers all landscape lighting components for once full year from installation. The labor is under warranty for one year and the product is under warranty by the manufacturer for 5 years or more. Most products that we use have a minimum 5-year warranty. There is a listed date od production on each product to help you determine the 5 years mark.
Exclusions and Limitations
- Damage caused by the client or agent of the Client.
- Losses due to acts of God including storm, earthquakes, hurricanes, frost, flood, extreme temperatures or wind.
- Losses due to theft, vandalism, animals.
- Products installed or purchased separately by the homeowner.
- Lighting components under manufacturer warranty.
It is the Clients responsibility to ensure adequate production and maintenance of all installation, as defined herein.